Part Label and Delivery List Do Not Match: What Should Our Uzbekistan Site Record Before Accepting the Shipment?
A receiving-site guide for recording label and delivery list mismatches, separating observations from assumptions, collecting identification evidence, and requesting written clarification before acceptance.
Part Label and Delivery List Do Not Match: What Should Our Uzbekistan Site Record Before Accepting the Shipment?
Before signing for the goods at an Uzbekistan road or mining site, record the mismatch in writing and photos; set the parts aside pending decision; do not accept unconditionally until written clarification is received. The site should record evidence and raise the discrepancy; acceptance remains with the responsible procurement and technical parties.
1. Record the Discrepancy First
Create a written goods-receiving note at delivery. List the order line, expected part number, delivery list description, label data, counted quantity, package quantity, date, vehicle/driver or courier reference, and receiving person.
Photograph the delivery list and the part label in the same frame where possible, then take close-ups. If connectivity at the remote site is poor, save the photos locally and send them to procurement later with the written note.
MechLink is an independent commercial information platform, not a SANY official contact, authorised dealer or service centre. It can help organise model, serial number, candidate part numbers and receipt photos for a supply enquiry, but it does not guarantee replacement, reimbursement or stock.
2. Separate What You Observe From What You Assume
Record as observations: the label states one part number; the delivery list states another; counted quantity; packaging condition; documents present.
Record separately as assumptions: 'the supplier made a substitute', 'it is only a label error', 'it will fit because the model looks the same'. Do not write assumptions in the same list as observations.
Model alone never confirms fitment, batch quality or authenticity. A photo or supplier statement is not proof of every claim.
3. Evidence to Capture Before the Parts Move
Identification views
Take clear photos of:
- Part label and barcode or QR code.
- Nameplate, meaning the identification plate attached to the machine or component.
- Serial number if applicable.
- Cast, forged or machined numbers on the component or housing.
- Removed old part with its old part number, if available.
- Machine model and machine serial plate.
- Installation position on the equipment.
If a document shows a catalogue revision, meaning the specific version of the parts catalogue used to check the number, record it. If no revision is shown, ask for the applicable revision in writing.
Packaging and documents
Record packaging condition: damage, water, opened seals, torn or covered labels. Keep the delivery note, packing list, invoice, and any certificate or technical record supplied. Do not discard packaging until the mismatch is resolved.
Keep evidence categories separate
Keep part identity, fitment (whether the part fits the specific machine and installation position), provenance (source or origin), sample or batch results, and batch acceptance as separate questions. A label match does not prove a batch result, and a photo alone does not prove authenticity or fitment.
4. Missing Evidence and Written Clarification
Ask the supplier or procurement in writing for:
- A corrected delivery list or corrected label.
- If supersession is claimed, meaning an old part number replaced by a new part number, the old-to-new number, applicable catalogue revision and written confirmation.
- If an alternative part is claimed, the exact candidate number and fitment evidence for this machine serial or application.
- Return, replacement or conditional-acceptance instruction.
Do not guess a supersession or use a model code alone. If you cannot inspect a catalogue or technical record at the site, state that it remains unverified.
5. Procurement Next Step
Send the written receiving note and photos to procurement and the supplier. Mark the goods as 'received in dispute' or 'quarantine' according to site procedure. Do not install parts with unresolved identity or fitment concerns unless the responsible manager makes a documented risk decision using the applicable order and technical requirements.
Parts Matching Support: If you need parts information or procurement clarification, prepare model + serial number + old part number + component/housing photos and any relevant labels or records. For parts information and procurement enquiries in this market, MechLink can be reached on WhatsApp at +77026412810; this is not a SANY official contact and does not imply a local office or local stock.
Sources
- General parts receiving and discrepancy-control practice for equipment supply-chain records. No manufacturer catalogue revision, delivery note, nameplate record, serial-number record, or site photograph was inspected for this article.